Placing order intermittently fails

Incident Report for iRiS Software Systems Ltd

Resolved

This incident has been resolved.

Posted May 25, 2019 - 15:37 BST

Update

We are continuing to monitor for any further issues.

Posted May 25, 2019 - 14:09 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 25, 2019 - 14:09 BST

Identified

Placing order may intermittently fail.

We have isolated the problem as related to connectivity to a database and we are working to resolve the problem.

Updates will be posted here as they become available.

Posted May 25, 2019 - 12:56 BST

This incident affected: Integrations (POS).