All Systems Operational

Manager Operational
90 days ago
99.79 % uptime
Today
Manager API Operational
90 days ago
99.91 % uptime
Today
IRIS Guest Operational
Web Operational
Mobile Operational
Room Operational
Table Operational
Kiosk Operational
Public API Operational
90 days ago
99.91 % uptime
Today
CMS API Operational
90 days ago
99.91 % uptime
Today
Europe Operational
90 days ago
99.91 % uptime
Today
Nort America East Operational
90 days ago
99.91 % uptime
Today
South East Asia Operational
90 days ago
99.91 % uptime
Today
API Management Operational
90 days ago
99.91 % uptime
Today
Notifications Operational
90 days ago
99.91 % uptime
Today
SMS Operational
90 days ago
99.91 % uptime
Today
Voice Operational
90 days ago
99.91 % uptime
Today
Email Operational
90 days ago
99.91 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
PMS Operational
90 days ago
100.0 % uptime
Today
POS Operational
90 days ago
100.0 % uptime
Today
SOS Operational
90 days ago
100.0 % uptime
Today
Networking Operational
90 days ago
100.0 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
Routing Operational
90 days ago
100.0 % uptime
Today
Monitoring Operational
90 days ago
100.0 % uptime
Today
Telemetry Operational
90 days ago
100.0 % uptime
Today
Alerts Operational
90 days ago
100.0 % uptime
Today
Synthetics Operational
90 days ago
100.0 % uptime
Today
Application Performance Management Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Inbound Email Operational
90 days ago
100.0 % uptime
Today
Outbound Email Operational
90 days ago
100.0 % uptime
Today
Agent Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 8, 2025

No incidents reported today.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Completed - The scheduled maintenance has been completed.
Dec 1, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 09:00 GMT
Scheduled - The next release will contain the following updates
[Toast Hosted Checkout - 4] Extend Place(Non)VerifiedGuestOrder and AddPaymentToCheck APIs
[Toast Hosted Checkout - 5] Remove the restriction of Toast Pos Integration to Specific Groups
GXP-Replace Permissions Tab with Access History on User Profile Page
[Infogenesis Cloud 5a] {Order Processing 1} Manager UI - Display pos setup fields on Outlet settings page
[Toast Hosted Checkout - 2] Add “Payment Method Configuration Guid” field on POS Setup tab in Toast Integration Outlet Settings
[Toast Hosted Checkout - 3] Extend the POST Payment/Initialise Guest API
[Bonvoy Member message - 1] Guest API - Store and convert member-level from MPG and Return it to Guest Web
[FreedomPay - Pre-Auth] Update payment authorization logic to not rely on processorResponseMessage
[Bonvoy Member message - 2a] Manager UI - Display member level on Order Centres page
[Manager UI] Replace tui.editor with Quill (Architecture)
[Infogenesis Cloud 4a] Menu Sync-Store, Download and Process Menu
[Infogenesis Cloud 5b] {Order Processing 1} Implement IG Cloud POS Order Placement for Pay now with card
[Infogenesis Cloud 4b] Add records visibility options for IG Cloud F&B Menu
[Toast] Filter by Multiple Menu GUIDs

Bugs
[Guest API] - Order history shows wrong price when payment is failed
[POS Info line] - "GV" info line is not matched to guest centre order details
[Activate Account Email] - Sending email function is not triggered
[Manager UI] [Otelio] - Creating local copy of items in category page is not working
[User Audit] UserAuditType in code and UserAuditTypes table don't match up
[Categories] Manager UI - Fix style in category list page


There is no expected disruption to users.

For more details, please visit our website https://www.iris.net/release-notes

Nov 27, 16:59 GMT
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.