All Systems Operational

Manager Operational
Manager API Operational
IRIS Guest Operational
Web Operational
Mobile Operational
Room Operational
Table Operational
Kiosk Operational
Public API Operational
CMS API Operational
Europe Operational
Nort America East Operational
South East Asia Operational
API Management Operational
Notifications Operational
SMS Operational
Voice Operational
Email Operational
Integrations Operational
PMS Operational
POS Operational
SOS Operational
Networking Operational
CDN Operational
VPN Operational
Routing Operational
Monitoring Operational
Telemetry Operational
Alerts Operational
Synthetics Operational
Application Performance Management Operational
Support Operational
Web Portal Operational
Search Operational
Phone Operational
Chat Operational
Notifications Operational
Inbound Email Operational
Outbound Email Operational
Agent Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 13, 2026

No incidents reported today.

Oct 12, 2026

Completed - The scheduled maintenance has been completed.
Oct 12, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 09:00 BST
Scheduled - The next release will contain the following updates
[Adyen Payments 1] Payment Integrations page - Integration Settings
[Adyen Payments 2] Implement Payment Adapter
[Adyen Payments 3] Payment Pre Authorisation
[Outlet Order Form] POS Info Lines - First Name logging
[Shift4 Payments-1a] Payment Integrations page - Integration Settings for Shift4
[Shift4 Payments-1b] Implement Shift4 Payment Adapter
[Shift4 Payments-1c] Implement Shift4 Setting Changes for MerchantID and Access Token
[Shift4 Payments-2b] Add support for Apple Pay and Google Pay
[Toast Payment][FreedomPay] Order Centre - Store and display last 4 digits of card
[WhatsApp - 1] Manager UI/API and Guest API - Add WhatsApp support to Syniverse SMS Integration page

Bugs
[Multiple Prices] Manager UI - "Allow Multiple Prices for Items" Toggle Availability Issue for POS-Integrated Outlets

There is no expected disruption to users.

For more details, please visit our website https://www.iris.net/release-notes

Oct 6, 16:53 BST

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Completed - The scheduled maintenance has been completed.
Oct 8, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 09:00 BST
Scheduled - The next planned release will contain the following updates
[Adyen Payments 4] Guest Web - Drop-In Component
[Adyen Payments 5] Guest Web - Payment Pre-Authorisation
[Card Payment] Guest Web - Enable manual card payments in Bonvoy app (exclude Apple Pay, Google Pay, iDEAL)
[FreedomPay] Guest Web - return the last 4 digits of card
[Order History] Guest Web - Group orders by date on Order History Page
[Shift4 Payments-3a] Guest Web - Shift4 Card Payment (i4go iframe)
[Shift4 Payments-3b] Guest Web - Google Pay and Apple Pay Integration
[Wrapper App] Guest Web - Add Support for External Content Sections with Encrypted Content (Room/TV Controls)


There will be no disruption to users.

For more details, please visit our website https://www.iris.net/releases/guest-web/

Oct 6, 11:57 BST

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Completed - The scheduled maintenance has been completed.
Sep 30, 11:22 BST
Verifying - Verification is currently underway for the maintenance items.
Sep 30, 10:52 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 10:52 BST
Scheduled - The next release will contain the following updates
[Item Availability] Manager UI and Guest API - Ignore records Lead Time when calculating Item Availability

There is no expected disruption to users.

For more details, please visit our website https://www.iris.net/release-notes

Sep 30, 10:51 BST

Sep 29, 2026

No incidents reported.