All Systems Operational
Manager Operational
90 days ago
100.0 % uptime
Today
Manager API Operational
90 days ago
100.0 % uptime
Today
IRIS Guest Operational
Web Operational
Mobile Operational
Room Operational
Table Operational
Kiosk Operational
Public API Operational
90 days ago
100.0 % uptime
Today
CMS API Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Nort America East Operational
90 days ago
100.0 % uptime
Today
South East Asia Operational
90 days ago
100.0 % uptime
Today
API Management Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
PMS Operational
90 days ago
100.0 % uptime
Today
POS Operational
90 days ago
100.0 % uptime
Today
SOS Operational
90 days ago
100.0 % uptime
Today
Networking Operational
90 days ago
100.0 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
Routing Operational
90 days ago
100.0 % uptime
Today
Monitoring Operational
90 days ago
100.0 % uptime
Today
Telemetry ? Operational
90 days ago
100.0 % uptime
Today
Alerts ? Operational
90 days ago
100.0 % uptime
Today
Synthetics ? Operational
90 days ago
100.0 % uptime
Today
Application Performance Management ? Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Inbound Email Operational
90 days ago
100.0 % uptime
Today
Outbound Email Operational
90 days ago
100.0 % uptime
Today
Agent Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Public API Response Time
Fetching
Public API Apdex
Fetching
Public API Throughput
Fetching
Manager API Apdex
Fetching
GXP Manager Apdex
Fetching
Manager Api Response Time
Fetching
Past Incidents
Dec 14, 2024

No incidents reported today.

Dec 13, 2024

No incidents reported.

Dec 12, 2024
Completed - The scheduled maintenance has been completed.
Dec 12, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 09:00 GMT
Scheduled - The next release will contain the following updates
[FreedomPay Pre-Auth 1d] Adjust & Capture Payment Logic
[Icon] Add Loyalty Icon to TTF file
[GXP] - [Spreedly -1] – Add a new payment integration for Spreedly
[GXP] – [Spreedly -2] – Implement a new payment adapter for Spreedly in Payment Integrations
[Guest API] DB errors are returned in API response
[GXP] Allow Moving Property to Different Brand via Manager UI
[Analytics Display] Automatically Filter Property Level Reports
[GXP] Unlink User from Property
[Manager UI] F&B Menu sync files should be downloaded from the POS API
Validate Order Form Against Existing Order form should return mismatched setting name in case validation fails
[POS API] Add endpoint to download sync and log files
[MPG] Don't Remove Non-English Characters
[Guest API] Mask POS data in outlet response

Bugs
[Categories] Category search field not working
[Manager UI] - Deleting a room doesn't delete the room
[Manager UI] Items without type crash item selection for category
[Manager UI] Remove database changes when calling GET SetProhibitOverride

There is no expected disruption to users.

Dec 10, 16:36 GMT
Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024
Completed - The scheduled maintenance has been completed.
Dec 4, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 09:00 GMT
Scheduled - The next planned release will contain the following updates
[Icon] Connect New Loyalty Icon imageCode
Redux - useDispatch & useSelector update

There will be no disruption to users.

Dec 2, 17:52 GMT
Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.