PMS connectivity issues

Incident Report for iRiS Software Systems Ltd

Resolved

This incident has been resolved.

Posted Jul 02, 2018 - 17:53 BST

Update

We have found that this may also affect POS and SOS.

Posted Jul 02, 2018 - 14:12 BST

Update

We are continuing to work on a fix for this issue.

Posted Jul 02, 2018 - 14:04 BST

Identified

Customers connecting to our PMS endpoints may experience delays in CI/CO being processed. This is due to a infrastructure issue causing the PMS listers to restart. We are working on a fix together with our suppliers.

Posted Jul 02, 2018 - 13:46 BST

This incident affected: Integrations (PMS, POS, SOS).