All Systems Operational

Uptime over the past 90 days. View historical uptime.
Manager Operational
90 days ago
100.0 % uptime
Today
Manager API Operational
90 days ago
100.0 % uptime
Today
IRIS Guest Operational
Web Operational
Mobile Operational
Room Operational
Table Operational
Kiosk Operational
Public API Operational
90 days ago
100.0 % uptime
Today
CMS API Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Nort America East Operational
90 days ago
100.0 % uptime
Today
South East Asia Operational
90 days ago
100.0 % uptime
Today
API Management Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
PMS Operational
90 days ago
100.0 % uptime
Today
POS Operational
90 days ago
100.0 % uptime
Today
SOS Operational
90 days ago
100.0 % uptime
Today
Networking Operational
90 days ago
100.0 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
Routing Operational
90 days ago
100.0 % uptime
Today
Monitoring Operational
90 days ago
100.0 % uptime
Today
Telemetry ? Operational
90 days ago
100.0 % uptime
Today
Alerts ? Operational
90 days ago
100.0 % uptime
Today
Synthetics ? Operational
90 days ago
100.0 % uptime
Today
Application Performance Management ? Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Inbound Email Operational
90 days ago
100.0 % uptime
Today
Outbound Email Operational
90 days ago
100.0 % uptime
Today
Agent Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Release of Guest Web v5.56.0 Apr 3, 2025 09:00-10:00 BST

The next planned release will contain the following updates
[Advance Ordering] New Advance Ordering Static Content
[Outlet Page] Change Static Content When Delivery Location Is Set to Pick Up
[Card Payments] Render the Cloudflare Turnstile CAPTCHA
[Jazzware Charge to Room 6] Guest Web - Display Charge to Room and Card payment methods
[improvement] Add data-static-content-key custom attribute to StaticContent component

Bugs
[Analytics] Data Layer Still Not Functioning
Text overflow wrap

There will be no disruption to users.

For more details, please visit our website https://www.iris.net/releases/guest-web/
Posted on Apr 01, 2025 - 19:14 BST
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Release of GXP v4.161.1
Completed - The scheduled maintenance has been completed.
Mar 31, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 09:00 BST
Scheduled - The next release will contain the following updates
[GXP] Remove development projects no longer being used

There is no expected disruption to users.

For more details, please visit our website https://www.iris.net/release-notes
Mar 28, 11:11 GMT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Release of GXP - SPA v1.2.5
Completed - The scheduled maintenance has been completed.
Mar 27, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 09:00 GMT
Scheduled - The next release will contain the following updates
[Otelio] Rename buttons and modals on the Guest Directory, Food & Beverage and Service Requests pages
[Otelio Brand Menu - 2a] Indicate Brand Sections, Categories and Add ability to create their local copy
[Otelio Brand Menu - 3a] Indicate locked Brand Sections, Categories and restrict access to them

There will be no disruption to users.

For more details, please visit our website https://www.iris.net/release-notes
Mar 26, 17:35 GMT
Mar 26, 2025

No incidents reported.

Mar 25, 2025
Release of GXP v4.161.0
Completed - The scheduled maintenance has been completed.
Mar 25, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 09:00 GMT
Scheduled - The next release will contain the following updates
[GXP] Add auditing for Integration Settings
[Manager UI] Update error message when attempting to upload file(s)
[Manager UI] Add toggle to auto-populate POS item codes based on location numbers
[Infrasys] Add Support for Call Waitstaff
[Media Library] Change image display order from Ascending to Descending from Media Library page and pop-up
[Manager UI] Add 'Default Delivery Location Type' dropdown field within Outlet's Settings page
[Manager UI] Add 'Suspend Property' toggle on 'Property Information' page
[Otelio Brand Menu - 1a] Manager API - Add 2 new fields to the Manager APIs
[Otelio Brand Menu - 1b] Manager API - New Manager APIs To Create Local copies of inherited Brand-level Sections and Categories
[Manager UI] Use Outlet's Internal name throughout
[Manager UI] Shorten POS Integration names
[Manager API] Add Guest Verification to Integrations API
[Manager UI] Display POS integration type on Outlet Settings page
[Guest API] Update the field to DefaultDeliveryLocationType in API response
[Manager API] Item Attributes - Add 2 new fields
[Manager UI] Conditional behaviour of Delivery Location types based on "Allow Ordering" toggle
[GXP] Add Auditing for System Operational Settings
[Spreedly] – [GooglePay] – Add Gateway type in “InitialisePayment” for Spreedly
[Manager UI] Write a script to set a default delivery location
[DB] Rewrite automation scripts to not include checkpoint
[Manager UI] Increase size of mime type field in file resources table
[Manager UI] Generated token should include key id

Bugs
[F&B Menu] The same file is always downloaded when multiple log icons of the same type appear
Opening Items via a Category
[Manager UI] - Brand-Copy Banners are pulled from brand when message is empty
Telephone Number Formatting Issue with Syniverse
[Charge To Room] Room Number becomes Null when Store in GXP toggle is OFF
[Filtered Items] Create New Item button errors

There is no expected disruption to users.
Mar 24, 15:36 GMT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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