All Systems Operational

Uptime over the past 90 days. View historical uptime.
Manager Operational
90 days ago
100.0 % uptime
Today
Manager API Operational
90 days ago
100.0 % uptime
Today
IRIS Guest Operational
Web Operational
Mobile Operational
Room Operational
Table Operational
Kiosk Operational
Public API Operational
90 days ago
100.0 % uptime
Today
CMS API Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Nort America East Operational
90 days ago
100.0 % uptime
Today
South East Asia Operational
90 days ago
100.0 % uptime
Today
API Management Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
PMS Operational
90 days ago
100.0 % uptime
Today
POS Operational
90 days ago
100.0 % uptime
Today
SOS Operational
90 days ago
100.0 % uptime
Today
Networking Operational
90 days ago
100.0 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
Routing Operational
90 days ago
100.0 % uptime
Today
Monitoring Operational
90 days ago
100.0 % uptime
Today
Telemetry ? Operational
90 days ago
100.0 % uptime
Today
Alerts ? Operational
90 days ago
100.0 % uptime
Today
Synthetics ? Operational
90 days ago
100.0 % uptime
Today
Application Performance Management ? Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Inbound Email Operational
90 days ago
100.0 % uptime
Today
Outbound Email Operational
90 days ago
100.0 % uptime
Today
Agent Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2025

No incidents reported today.

Apr 3, 2025
Release of Guest Web v5.56.0
Completed - The scheduled maintenance has been completed.
Apr 3, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 09:00 BST
Scheduled - The next planned release will contain the following updates
[Advance Ordering] New Advance Ordering Static Content
[Outlet Page] Change Static Content When Delivery Location Is Set to Pick Up
[Card Payments] Render the Cloudflare Turnstile CAPTCHA
[Jazzware Charge to Room 6] Guest Web - Display Charge to Room and Card payment methods
[improvement] Add data-static-content-key custom attribute to StaticContent component

Bugs
[Analytics] Data Layer Still Not Functioning
Text overflow wrap

There will be no disruption to users.

For more details, please visit our website https://www.iris.net/releases/guest-web/
Apr 1, 19:14 BST
Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Release of GXP v4.161.1
Completed - The scheduled maintenance has been completed.
Mar 31, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 09:00 BST
Scheduled - The next release will contain the following updates
[GXP] Remove development projects no longer being used

There is no expected disruption to users.

For more details, please visit our website https://www.iris.net/release-notes
Mar 28, 11:11 GMT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Release of GXP - SPA v1.2.5
Completed - The scheduled maintenance has been completed.
Mar 27, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 09:00 GMT
Scheduled - The next release will contain the following updates
[Otelio] Rename buttons and modals on the Guest Directory, Food & Beverage and Service Requests pages
[Otelio Brand Menu - 2a] Indicate Brand Sections, Categories and Add ability to create their local copy
[Otelio Brand Menu - 3a] Indicate locked Brand Sections, Categories and restrict access to them

There will be no disruption to users.

For more details, please visit our website https://www.iris.net/release-notes
Mar 26, 17:35 GMT
Mar 26, 2025

No incidents reported.

Mar 25, 2025
Release of GXP v4.161.0
Completed - The scheduled maintenance has been completed.
Mar 25, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 09:00 GMT
Scheduled - The next release will contain the following updates
[GXP] Add auditing for Integration Settings
[Manager UI] Update error message when attempting to upload file(s)
[Manager UI] Add toggle to auto-populate POS item codes based on location numbers
[Infrasys] Add Support for Call Waitstaff
[Media Library] Change image display order from Ascending to Descending from Media Library page and pop-up
[Manager UI] Add 'Default Delivery Location Type' dropdown field within Outlet's Settings page
[Manager UI] Add 'Suspend Property' toggle on 'Property Information' page
[Otelio Brand Menu - 1a] Manager API - Add 2 new fields to the Manager APIs
[Otelio Brand Menu - 1b] Manager API - New Manager APIs To Create Local copies of inherited Brand-level Sections and Categories
[Manager UI] Use Outlet's Internal name throughout
[Manager UI] Shorten POS Integration names
[Manager API] Add Guest Verification to Integrations API
[Manager UI] Display POS integration type on Outlet Settings page
[Guest API] Update the field to DefaultDeliveryLocationType in API response
[Manager API] Item Attributes - Add 2 new fields
[Manager UI] Conditional behaviour of Delivery Location types based on "Allow Ordering" toggle
[GXP] Add Auditing for System Operational Settings
[Spreedly] – [GooglePay] – Add Gateway type in “InitialisePayment” for Spreedly
[Manager UI] Write a script to set a default delivery location
[DB] Rewrite automation scripts to not include checkpoint
[Manager UI] Increase size of mime type field in file resources table
[Manager UI] Generated token should include key id

Bugs
[F&B Menu] The same file is always downloaded when multiple log icons of the same type appear
Opening Items via a Category
[Manager UI] - Brand-Copy Banners are pulled from brand when message is empty
Telephone Number Formatting Issue with Syniverse
[Charge To Room] Room Number becomes Null when Store in GXP toggle is OFF
[Filtered Items] Create New Item button errors

There is no expected disruption to users.
Mar 24, 15:36 GMT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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