All Systems Operational
Uptime over the past 90 days. View historical uptime.
Manager Operational
90 days ago
100.0 % uptime
Today
Manager API Operational
90 days ago
100.0 % uptime
Today
IRIS Guest Operational
Web Operational
Mobile Operational
Room Operational
Table Operational
Kiosk Operational
Public API Operational
90 days ago
100.0 % uptime
Today
CMS API Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
Nort America East Operational
90 days ago
100.0 % uptime
Today
South East Asia Operational
90 days ago
100.0 % uptime
Today
API Management Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
PMS Operational
90 days ago
99.98 % uptime
Today
POS Operational
90 days ago
100.0 % uptime
Today
SOS Operational
90 days ago
100.0 % uptime
Today
Networking Operational
90 days ago
100.0 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
Routing Operational
90 days ago
100.0 % uptime
Today
Monitoring Operational
90 days ago
100.0 % uptime
Today
Telemetry ? Operational
90 days ago
100.0 % uptime
Today
Alerts ? Operational
90 days ago
100.0 % uptime
Today
Synthetics ? Operational
90 days ago
100.0 % uptime
Today
Application Performance Management ? Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Phone Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Inbound Email Operational
90 days ago
100.0 % uptime
Today
Outbound Email Operational
90 days ago
100.0 % uptime
Today
Agent Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Release of GXP v4.146.1 Apr 25, 2024 09:00-10:00 BST
The next release will contain the following updates
[Manager UI] Update MFA Service in GXP

There will be no disruption to users.
Posted on Apr 23, 2024 - 14:28 BST
System Metrics Month Week Day
Public API Response Time
Fetching
Public API Apdex
Fetching
Public API Throughput
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Manager API Apdex
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GXP Manager Apdex
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Manager Api Response Time
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Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Release of GXP v4.146.0
Completed - The scheduled maintenance has been completed.
Apr 17, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:00 BST
Scheduled - The next release will contain the following updates
Download Configuration Info for TS2 Menus
[Order Confirmation Banner] - 1 - Add Country Code Drop Down to Banner Page
[Order Confirmation Banner] - 2 - Change Banner Settings on App Settings Page
[Manager API] Error When Trying to Create New Categories on Synced Menus in Otelio
[Otelio UI] Change "Delete" to "Unlink" on All Elements & Move Button
[Otelio UI] Add "Is Visible" Toggle to Category Modal
[Open Tab] How To Allow Guests to Append to Tab When There is A Mismatch in Order Form Details on Staff/POS Orders
[Order Centre] Add Custom Drop Down Field to the Additional Details on Order Centre + Various Areas
User Search Enhancements
[Guest API] [Order Form] Store/Apply Custom Dropdown Value
[Otelio UI] Add Support for "Unlink" on Item Dialogue
[Otelio] Add Visibility Bars to Outlets, Sections, Categories, and Items
[Manager UI] Fix login security issue
[POS TS1] Add security layer for Accor group
[Manager API] Add Ability to support integration type "UI"

Bugs
[Manager UI] - Check-out does not go through successfully
[Open Tab] Order Form Details Mismatch
[Weather API] Bug for exception (System.NullReferenceException)
[Manager UI] Error displays in Edit user dialogue
[PMS] - PMS isn't run on local environment
[TS2] Error Message Corrections
[TS2] Modifers Without Names Causing Sync Failure
[Banners] Versioning and CMS API Errors
[Otelio] [TS1] user unable to link items to existing categories
[Otelio] delay after creating a category
[Banners] CMS API Errors

There will be no disruption to users.
Apr 16, 15:01 BST
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

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